Support Forums

Welcome to Support Forums Sign in | Join | Help
in
Home Forums

Cant Take Image Remotly

Last post 04-16-2008, 1:59 PM by Alex. 6 replies.
Sort Posts: Previous
  • Cant Take Image Remotly

     04-14-2008, 12:20 PM

    I have a windows XP laptop I need to create an Image of. I insert the PDServer Boot  Disk and enable DHCP and receive an IP address.

    I then goto my Prodiscover console and click on connect to server and then type in my IP address then click create image and select the remote IP/Drive and click create It appears to start then it flashes up saying its complete check logs for any errors. All in about 2secs. When I look at my image file its zero bytes.

    Scrolling down the screen on my laptop display :
    disk Name for 1 is /dev/sda
    num bytes read: 512

    Am I doing something wrong??
  • Re: Cant Take Image Remotly

     04-14-2008, 3:44 PM

    tlang,

    Thanks for using the forums. Based on the problem description you gave it sounds like the Linux Boot Disk (LBD) doesn't contain the drivers for the controller. I've sent you a private message with a link to download an updated version of the LBD. Please try to connect to the updated version.

    Regards,

    Alex


    Regards,

    Alex
  • Re: Cant Take Image Remotly

     04-15-2008, 11:52 AM

    Again thanks Alex! I just got the file downloaded.. Going to burn it and test it.
  • Re: Cant Take Image Remotly

     04-15-2008, 12:22 PM

    Well I do have to say that the image is not working. I see the Boot prompt to press F2 or F3 and just pressing enter I see a couple of drivers loading and then it just hangs. Going to see what I can pick from the options..

    It starts Loading Linux24...............
    then loading minirt24..............
    the screen goes blank and nothing happens after that.. soft reboot doesnt seem to work. I have to force the laptop to power off
  • Re: Cant Take Image Remotly

     04-16-2008, 11:30 AM

    I tried burning another disk and used it on a 2nd machine and get the same result. Any chance you can take a look and verify.. Many Thanks!
  • Re: Cant Take Image Remotly

     04-16-2008, 12:47 PM

    Well, I tried the updated boot disk on a desktop this time, and it seemed to have got past the black screen, but it now errors out saying it can not find a compatiable network device. So I guess I'll need to search for another machine.
  • Re: Cant Take Image Remotly

     04-16-2008, 1:59 PM

    Tony,

    I sent you an email with a link the plugin we discussed yesterday. Thanks again for using the forums.

    Regards,

    Alex


    Regards,

    Alex
View as RSS news feed in XML